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Privacy Notice

Last updated May 29th, 2003

This is Ali Ross Skiing Clinics privacy policy. The policy is part of our commitment to protecting your privacy, while providing a valuable and personalised service. We want you to feel confident about the privacy and security of your personal information. This policy applies whether or not you choose to register. By visiting www.alirossskiingclinics.com, you are accepting and consenting to the practices described in this Privacy Notice.

Any personal information provided or to be gathered by www.alirossskiingclinics.com is controlled by Ali Ross Skiing Clinics.

The information we learn from customers helps us personalise and continually improve www.alirossskiingclinics.com. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your interaction with us. We also use this information to prevent or detect fraud or abuses of our web site.

We gather the following types of information

  • Information you give us: we receive and store any information you enter on our web site or give us in any other way. Click here to see examples of what we collect. You can choose not to provide certain information but then you might not be able to take advantage of some of our features.
  • Automatic information: we receive and store certain types of information whenever you interact with us. For example, like many web sites, we use "cookies" and we obtain certain types of information when your web browser accesses www.alirossskiingclinics.com. Click here to see examples of the information we receive. A number of companies offer utilities designed to help you visit web sites anonymously. Although we will not be able to provide you with a personalised experience at www.alirossskiingclinics.com if we cannot recognise you, we want you to be aware that these tools exist.
  • Information from Other Sources: We do not receive information from any other source.

Cookies

Cookies are text-only strings of information that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser and to provide features such as personalised greetings.

Cookies allow you to take full advantage of some of www.alirossskiingclinics.com's features and we recommend that you leave them turned on. If you don't want a cookie to be created on your PC, web browsers like Netscape Navigator and Microsoft Internet Explorer provide the option to disable them. However, you might not be able to take advantage of the full functionality of our website if you do

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. Two types of cookies are used on this website. Session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie). Most major websites use cookies. Cookies cannot be used by themselves to identify you.

If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Does www.alirossskiingclinics.com share the information it receives?

Information about our customers is an important part of our business and we are not in the business of selling it to others. Therefore, we only share customer information as described below.

  • Protection of www.alirossskiingclinics.com: we release account and other personal information when we believe release is appropriate to comply with law, to enforce or apply our Conditions of Use and other agreements or to protect the rights, property or safety of www.alirossskiingclinics.com, our users or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Notice.
  • With your consent: other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.

Whenever we transfer personal information to countries outside of the European Economic Area in the course of sharing information as set out above, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by the UK's Data Protection Act.

How secure is information about me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What information can I access?

www.alirossskiingclinics.com gives you access to information about your account with www.alirossskiingclinics.com. Examples of information you can currently access easily at www.alirossskiingclinics.com include personally identifiable information (including name, email, password, etc) and email notification settings. This list will change as our web site evolves.

What choices do I have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of a particular feature. You can add or update certain information on pages such as those listed in the What information can I access? section above. When you update information, we usually keep a copy of the previous version for our records.

If you do not want to receive email or other mail from us, please adjust your email settings. If you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of www.alirossskiingclinics.com and it is your responsibility to review them for changes.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Conditions of use, notices and revisions

If you choose to visit www.alirossskiingclinics.com, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy at www.alirossskiingclinics.com, please send a thorough description to webmaster@alirossskiingclinics.com and we will try to resolve it.

As our business changes, our Privacy Notice and the Conditions of Use will change also. We may email periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you.

Third party links

www.alirossskiingclinics.com contains links to other sites. We cannot assume responsibility for any other site's content or information handling practices. We encourage you to review each site's privacy policy before entering into transactions with them.

Information you give us

You provide most of such information when you browse, buy, post, participate in a competition or questionnaire or communicate with us. As a result of this, you might supply us with such information as your name, address and phone number, your credit card information, and email address.

When you register with us, we ask you for a small amount of information. We do this so that when you return to www.alirossskiingclinics.com we can instantly recognise you. Details we collect may include:

  • forename and surname
  • postal address
  • telephone numbers
  • email address

During your session as a registered user we use a cookie to store an encoded version of your www.alirossskiingclinics.com user ID. If you have cookies disabled on your browser you will not be able to log in as a registered user.

Any competitions and promotions we may run are governed by specific terms and conditions. We recommend that you read these before entering.

Why we need your Email address

We need your email address to give you security. As a registered user, you have to enter a password to access your www.alirossskiingclinics.com account.  No one else can access it and, if you forget your password, we can email it to you. We also use your email address to confirm your details to you.

We might also use the information you've given us to bring you important news such as functionality changes to the www.alirossskiingclinics.com site or new services and special offers you might find valuable. This is only sent to users who have chosen to opt in when registering, and each time we email you, you can choose not to be sent any further messages from us. We'll also guarantee not to "spam" you with annoying, irrelevant emails.

Automatic Information

Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information such as browser type and version and your operating system and platform.

There's no way you can be identified as a result of your browsing activity on www.alirossskiingclinics.com. We only examine browsing activity to monitor aggregated site traffic and analyse it. This gives us information to help us improve the relevance of the services we offer you.


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